Classenti Warranty (Parts, Labour and Technical Support). All piano repairs are carried out in your home.

Classenti digital pianos, violins, keyboard bags, keyboard covers, keyboard stands, violin bows, and shoulder rests, are warranted to be free from defects in materials and workmanship for 5 years. All parts and labour are covered at no cost to you.

Classenti upright pianos are warranted to be free from defects in materials and workmanship for 15 years.

If at anytime your Classenti product malfunctions as a result of workmanship or faulty materials, Classenti will repair or replace it as it deems appropriate in its sole discretion. For digital pianos and upright pianos Classenti will send a techinician to your home to carry out any repairs (no need to send your piano anywhere).

If replacement of your Classenti instrument or accessory is deemed appropriate, Classenti will replace it with the same model or the latest equivalent model.

The Classenti warranty is extended to the original purchaser only and may not be transferred.

What Your Warranty Covers

Upright Pianos (15 years)

Main structure, iron frame, soundboard, pin block, strings, bridges, pedals, mechanism, and all moving parts

Digital Pianos (5 years)

Cabinet structure (Main body, legs, pedal board, and back board), electronic parts (all circuit boards and switches), key mechanism (key frame, key bed, keys, hammers, all moving parts), pedals and pedal mechanism, functions/buttons, and all other parts

Violins (5 years)

Main structure, neck, tailpiece, pegs, adjusters, bridge, and chin rest

The Classenti warranty is subject to the following limitations.

The warranty does not cover:

• Any instrument that has been altered or modified in any way or upon which the serial number has been tampered
• Damage due to misuse, negligence, accident, or improper operation
• The subjective issue of tonal characteristics
• Damage due to extreme temperatures, humidity or central heating
• Normal wear and tear (i.e. worn parts, broken or worn strings, and discolouration)
• Broken violin strings
• Broken zips, shoulder straps, and handles on instrument bags/cases are covered for 30 days

The Classenti warranty covers all parts, labour and technical support for a period of 5 years (15 years for upright pianos) starting from the date of delivery. You’re also covered by Classenti Ltd. in case of default from the dealer you purchased from.

Classenti pianos shipped to, or residing in the UK and USA, have a 5 year warranty on all parts, labour, and technical support. A Classenti techinician will visit your home to carry out repairs. Pianos that are shipped to, or reside outside the UK and USA are currently covered for parts and technical support for 5 years.

Classenti makes no other express warranty of any kind. All implied warranties, including warranties of merchantability and the fitness for a particular purpose, exceeding the specific provisions of this warranty are hereby disclaimed and excluded from this warranty.

For more information on the Classenti 5 year warranty, contact Classenti by email: info{AT}classenti.co.uk.