Frequently Asked Questions

Common questions from our customers.

Violins

Question/ What is the difference between the student model violin and the deluxe model?

Answer/ The material quality of the deluxe violins is higher than the beginner models resulting in a better sound. More experienced players will also notice a difference in the ease of playing.

Digital Pianos

Question/ Dear Sir, Have been considering purchasing a Clessenti Digital Piano and am curious about the 5 year warranty. That is that element as follows "Damage due to extreme temperatures, humidity or central heating, especially central heating either party to the warranty.
Yours faithfully, John R Lowry

Answer/ Central heating and humidity doesn't affect digital pianos in the same way as acoustic pianos. The only thing to avoid really is condensation. Having your piano in an open-plan kitchen is not ideal. The steam from the cooking could cause problems with the piano's electronics.

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